Browse docs
Docs / Users and Roles

User Roles and Permissions

Give each team member the right level of access to keep billing secure and organized.

On this page

User Roles and Permissions

User roles help you decide what each team member can see and do in SmartBill POS.

Why roles matter

A clear role setup helps you:

  • reduce mistakes
  • protect important settings
  • control who can edit products, prices, and reports
  • keep staff activity easier to manage

A practical setup is:

  • Admin or Owner for full control
  • Manager for daily supervision
  • Cashier for billing and basic sales work
  • Staff access only for the tasks they need

Good permission rules

Give the lowest level of access that still allows the person to do their job well.

Each staff member should use their own login. Avoid shared accounts whenever possible.

When team members change

Review access immediately when someone joins, changes responsibility, or leaves the business.

Related page: Account Settings

Support

Need more help?

If the guides do not solve your issue, collect the main details and contact support.