Clear guides for sales, stock, reports, and store operations.
Built for Sri Lankan retail businesses, SmartBill POS docs help owners and staff learn the system quickly, complete daily work confidently, and solve common issues fast.
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Learn the normal billing flow, payment handling, and receipt printing steps.
Keep stock updates, product data, and low-stock checks in one place.
Review sales, product movement, and staff activity with confidence.
Set the right access for owners, managers, cashiers, and support staff.
Start with the guides most teams need first
Quick Start
Set up your business and complete the most important first-day tasks.
System Modes Overview
Choose the right operating mode and understand what changes across the system.
Onboarding and First-Time Setup
Complete onboarding, create the first branch, and understand the default records SmartBill adds.
Add Products
Keep your product list clear, accurate, and ready for the selected mode.
Popular Guides
These are the pages most useful during onboarding and daily operations.
Review the main setup tasks before your shop starts billing daily.
Review branch accounts, cash flow actions, and account transaction history.
Review tables, order staff, kitchen status, and production-ready selling.
Manage pharmacy stock safely with batch visibility and expiry validation.
Apply discounts carefully and complete payments correctly.
Handle grocery items sold by weight with decimal quantity billing.
Control raw materials, recipe yields, production cost, and finished stock updates.
Correct stock safely when actual stock and system stock differ.
Track business-owned equipment, branch assignment, maintenance, and lending status.
Collect the right details before opening a support request.
Keep day-to-day work simple
The documentation is written for busy shops. Every guide focuses on one practical task so owners and staff can complete it without extra technical steps.
Explore the documentation by task or team responsibility
Introduction
Start here to understand how SmartBill POS is structured.
Industry Modes
Learn how SmartBill POS changes behavior for each business type.
Getting Started
Get your business ready for billing in the right mode.
Business Operations
Understand business structure, branches, login flow, and daily transaction logic.
POS Basics
Learn the main billing flow for staff and cashiers.
Sales
Support daily selling routines and end-of-day work.
Products
Keep your product list clean and ready for checkout.
Purchases
Bring stock into the system, manage supplier returns, and track purchase flow by mode.
Inventory
Keep stock quantities accurate and reliable.
Customers
Track repeat buyers and maintain customer records.
Finance
Manage accounts, deposits, withdrawals, transfers, and operating expenses.
Reports
Review business performance and daily activity.
Users and Roles
Control staff access with the right permissions.
Settings
Maintain core account and business settings.
Hardware / Printer Setup
Connect essential equipment and test billing output.
Restaurant Operations
Handle order service, tables, kitchen flow, modifiers, and production.
Pharmacy Operations
Manage batch visibility, expiry control, and expired stock handling.
Grocery Operations
Support weighted products, decimal quantities, and shelf-life checks.
Manufacturing Operations
Manage raw materials, raw material purchases, recipes, and production logs.
Asset Management
Track business-owned equipment, asset units, maintenance, lending, and damage history.
Troubleshooting
Solve common issues before contacting support.
FAQ
Get quick answers to common product questions.
Support
Know when and how to ask for direct help.
Need help setting up your shop?
Start with troubleshooting and support guides so your team can resolve issues quickly and share the right details when direct help is needed.