Browse docs
Docs / POS Basics

Discounts and Payments

Apply discounts carefully and complete customer payments with fewer mistakes.

On this page

Discounts and Payments

Discounts and payments should be handled carefully because they directly affect billing totals and daily reports.

Before applying a discount

Check:

  • that the correct product is on the bill
  • that the quantity is correct
  • that the discount follows your store policy

Apply a discount carefully

Use discounts only when needed and confirm the final amount before taking payment.

If your role requires approval for discounts, ask the responsible manager or admin before continuing.

Complete the payment

  1. confirm the final total
  2. select the correct payment method
  3. check the amount received
  4. complete the sale
  5. print or share the receipt if required

Common mistakes to avoid

  • applying a discount to the wrong bill
  • selecting the wrong payment method
  • finishing the sale before reviewing the total

Related guide: Receipts and Reprints

Support

Need more help?

If the guides do not solve your issue, collect the main details and contact support.